Frequently asked questions
Is using LoanSetu free?+
Yes, completely free for borrowers. We earn a commission from the lender only when your loan is disbursed — it doesn't increase your rate.
Will checking eligibility affect my credit score?+
No. Our eligibility check is a soft assessment and does not impact your credit score. A hard enquiry happens only when you formally apply with a lender.
How long does approval take?+
Pre-approved offers can disburse within 24 hours. Fresh applications typically take 1–3 working days after documents are verified.
Which lenders do you work with?+
We partner with 40+ RBI-regulated banks and NBFCs including major names across personal, business, home and property loans.
What documents will I need?+
Typically PAN, Aadhaar/address proof, income proof (salary slips or ITR), and recent bank statements. Requirements vary by product and lender.
Is my data safe?+
Yes. We use encryption and strict access controls, and only share your details with lenders you choose to apply with. We never sell your data.
Can I get a loan with a low credit score?+
Some NBFC partners approve scores from 650, though at a higher rate. Improving your score first usually gets you better terms.
How do I track my application?+
Once you apply, you'll receive WhatsApp and email updates at each stage, and can track status from your customer dashboard.